Terms of service

The tempahsini.my booking system by WK Digital Tech (SSM 202503046540). These terms apply to business owners (owners) who use this system.

We provide your booking page, admin and setup. We handle hosting, system updates and support on WhatsApp.
We work to keep the system running, but cannot guarantee 100% uptime (for example Cloudflare or internet outages). Major outages will be announced.

A one-time setup fee and a monthly / yearly subscription as stated in your invoice.
Subscription prices may change in the future. Price changes are announced at least 30 days ahead and only apply from your next payment. A period you have already paid for (for example a yearly plan) stays at the old price until it ends.
No contract. You can stop any time. Setup fees and subscription fees already paid are not refunded.
If the subscription is not paid after it ends, we will remind you first. If it is still unpaid 7 days after it ends, online booking is paused until payment is received. Your data is not deleted during this time.

Your own domain (if any) is registered in your name and stays yours.
Yearly .com renewal is free while your subscription is active. More expensive domains: you pay the difference.

Deposits and customer payments go straight to your bank / Billplz account. We never hold your customers' money.
You are responsible for prices, services, cancellations and refunds to your own customers.

Booking and customer data belong to you. We process it on your behalf for booking purposes only. It is never sold or shared for marketing.
You can download your bookings and customer list (CSV) from admin at any time, and ask us for a full copy of all your data.
Data is backed up automatically every night and kept for 30 days. Photos uploaded by customers are deleted automatically after 180 days.
The system is hosted by Cloudflare and backup copies are stored with cloud storage providers such as Backblaze. Their servers may be outside Malaysia, and they are bound by their own data security safeguards.
Only we (WK Digital Tech) have technical access to the system. We do not open your data except for support you ask for, backups, or legal requirements.
If a data breach affects your business, we will tell you as soon as possible (target within 72 hours) along with the steps taken.

The free demo has no commitment. If you do not continue after the demo, the demo shop and its data are deleted within 30 days.
You can ask for a copy of all your data before you stop.
Your data, including photos, is fully deleted 30 days after your subscription ends. Copies in backups expire on their own within the following 30 days.

Keep your admin PIN and staff PINs private. Tell us right away if you think a PIN has leaked.
Your booking page content (prices, photos, text) must be accurate and lawful. Use photos you own.
The system must not be used for illegal services, fraud or spam.

We are not liable for indirect losses (for example lost sales) caused by outages. Our total liability is limited to the subscription fees you paid in the last 3 months.

Other changes to these terms are announced at least 14 days ahead in admin or on WhatsApp. You will be asked to agree again in admin.
These terms are governed by the laws of Malaysia.